1. Information We Collect

We may collect different types of information depending on how you interact with us.

Personal Information

This includes information that can identify you directly or indirectly, such as:

• Name

• Email address

• Phone number

• Company name

• Project details

• Billing or invoicing information

• Any information you voluntarily send through forms, email, calls, or project communication

Non-Personal Information

We may also collect technical and usage data, such as:

• IP address

• Browser type

• Device information

• Website pages visited

• Time spent on our website

• General website interaction data

• Cookies and similar tracking technologies

This information helps us understand how visitors use our website and improve the overall experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

To provide our creative services, including video production, editing, photography, animation, social media content, strategy, and related project work.

Communication

To respond to inquiries, send project updates, provide quotes, manage client communication, and support ongoing collaborations.

Project Management

To organize briefs, production details, deliverables, feedback, schedules, files, invoices, and other information necessary to complete your project.

Marketing

With your consent, we may send updates, portfolio news, promotional content, insights, or information about our services.

Website Improvement

To analyze website performance, improve user experience, understand visitor behavior, and make our content more relevant.

Legal and Administrative Purposes

To comply with legal obligations, manage contracts, issue invoices, protect our rights, and respond to lawful requests.

3. Legal Basis for Processing

When applicable, we process your personal data based on one or more of the following legal grounds:

• Your consent

• The performance of a contract or pre-contractual steps

• Compliance with legal obligations

• Our legitimate interest in operating and improving our services

• The protection of legal rights and business interests

4. Data Sharing

We do not sell your personal data.

We may share your information only when necessary with:

• Mantis Studio team members involved in your project

• Freelancers, collaborators, or production partners working on your project

• Third-party service providers, such as hosting platforms, cloud storage providers, email tools, analytics tools, accounting software, or project management platforms

• Legal, tax, regulatory, or government authorities when required by law

• Professional advisors, such as accountants, lawyers, or consultants

Whenever possible, we work with trusted providers and collaborators who are expected to handle personal data securely and responsibly.

5. International Data Transfers

Some tools, platforms, or service providers we use may process or store data outside Portugal or the European Economic Area.

When this happens, we aim to ensure appropriate safeguards are in place, such as contractual protections or other mechanisms required under applicable data protection law. EU rules include safeguards for international transfers of personal data, including adequacy decisions and standard contractual clauses.

6. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no online system, website, or digital communication method is completely secure. We do our best to protect your information, but we cannot guarantee absolute security.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy.

This may include keeping data for:

• Project communication and delivery

• Legal, tax, or accounting obligations

• Contract management

• Portfolio or archive purposes, when agreed

• Business records and internal administration

When personal data is no longer needed, we will delete it, anonymize it, or securely store it only where legally required.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand how visitors interact with our website.

Cookies may help us:

• Remember preferences

• Improve website functionality

• Analyze website performance

• Understand visitor behavior

• Support marketing or advertising activity, where applicable

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, portfolios, social media pages, or external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before sharing personal information with them.

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to certain types of processing

• Request restriction of processing

• Request data portability

• Withdraw consent at any time, where processing is based on consent

• Opt out of marketing communications

Across the EU, GDPR rights include knowing what data is collected, why it is collected, who it is shared with, and requesting access, correction, deletion, or withdrawal of consent.

To exercise your rights, contact us using the details provided below.

11. Marketing Communications

If you choose to receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe instructions in our emails or by contacting us directly.

We will not send you marketing communications without the appropriate consent or legal basis.

12. Children’s Privacy

Our services are intended for businesses, brands, creators, and professional clients. We do not knowingly collect personal data from children under the age of 13.

If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete it.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data practices.

Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Mantis Studio
Email: hey@mantisstudio.io
Phone: +351 910 841 292
Address: Lugar Casal dos Vicentes, Bairradas 3260-507 Bairradas, Portugal